Australia-Wide Shipping:

We ship to residential, business and post office box addresses, Australia-wide. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Please make certain that the billing information you have provided exactly matches your credit card issuing bank’s records. Verification and order processing normally takes one business day.

Processing Time:

Orders received are shipped within 10 business days of receipt of the order. 

General Delivery Times: Australia Post deliver Monday through Friday only. Exceptions do apply.

Tania Smith Photography only uses Australia Post as the carrier for all web-store deliveries. Tania Smith Photography is not responsible for the safety of your package after it has been delivered by the carrier. 

Return shipping policy: 

If your order is returned due to un-deliverable shipping address, you are responsible for original shipping charge and the cost of returning the package to Tania Smith Photography. This amount will be deducted from your order.

When posted they are wrapped in protective acid free paper and sent in a cylindrical mailing tube. Postage/shipping charges are calculated during the checkout and depends on your location.

Return & Refund Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you by e-mail of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to you via the original method of payment, within a certain amount of days.

Please Contact Tania Smith Photography if you need help or for any enquiries 

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